(Redirected from Main Page)
- 1 Quick Start
- 2 Security Features
- 3 Transactions
- 4 Token/Coin management
- 5 Orders
- 6 Others
Go through general product features
- Navigation of the SafePal App
- QRcode interface between the App and the device
- Sync mechanism between the App and the device
Basic operations to manage your assets
- How is SafePal S1 different from other wallets?
- How to create/recover wallet？
- How to bind/unbind wallet and App?
- Where do I view all my wallets binding to SafePal App?
- How to reset/delete wallet？
- Battery durability
- How do I prevent theft of my assets？
- What should I do if I don't use my wallet anymore？
- What is the difference between private key and mnemonic phrase?
- Why is the mnemonic phrase or private key so important?
- How do I use mnemonic phrase safely?
- What if my mnemonic phrase is leaked or lost?
- Why is there "wrong mnemonic phrase" prompt when I recover wallet？
- Why does my address change after importing mnemonic phrase?
- What should I do if my wallet is stolen?
- If private key lost or wallet stolen, can I ask to freeze account?
- Important tips about PIN code
- Why did I fail to set a PIN code?
- How to change wallet PIN code?
- What should I do if I forget PIN code?
- What's the difference between the PIN codes on the App and the device?
- How to transfer with SafePal S1?
- How to check the transaction status?
- Why is my transfer unpackaged by miners？
- What if the transaction failed but the fee is still deducted?
- What should I do if I transfer to a wrong address？
- My token is not received after the transaction is already confirmed.
- If not processed, how long would it take to return the transaction?
- Which tokens does SafePal support？
- How to add a token to the assets list
- What if I delete a token by mistake？
Buy a SafePal wallet
Orders & deliveries