How can we help you?
FAQ
- I have received money from others, and I saw this on my App. But why doesn't my S1 wallet show up the balance?
- How to add coins in SafePal?
- What if my mnemonic phrase is leaked or lost?
- I didn't use the SafePal hardware wallet during the entire process of creating a wallet and sending assets in the wallet. Why is that?
- How to recover my SafePal hardware wallet?
Product Tutorials
- 3 steps to set up your hardware wallet easily
- How to send money with SafePal S1
- How to withdraw crypto from exchange to SafePal hardware wallet(Binance as the example)
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How to upgrade your firmware? SafePal step-by-step guide
- SafePal Tutorials: Software Wallet Setup
- How To Use Binance Smart Chain in SafePal Wallet?
- How to use Compound Guide with SafePal Software Wallet?
- Uniswap Tutorial
Can't find what you need? Email:support@safepal.io